Information we collect
We may collect information that you choose to provide, including your name, business email address, mobile phone number, company name, shipment or service details, message content, communication preferences, and SMS consent records.
When you visit our website, our hosting and security providers may automatically process limited technical information such as IP address, browser type, device information, referring page, pages visited, and timestamps. This information may be used to operate, secure, and improve the website.
How we use information
We may use information to:
- Respond to transportation requests and business inquiries;
- Coordinate pickups, deliveries, shipment updates, and related services;
- Provide account or service notifications you requested;
- Maintain records of communications, preferences, and consent;
- Operate, protect, troubleshoot, and improve our website and services;
- Comply with legal obligations and enforce our agreements.
Mobile information and SMS consent
We use mobile numbers and SMS consent records only to provide communications authorized by the recipient, maintain required records, support the messaging service, and comply with applicable law. SMS consent is optional and is not a condition of purchasing goods or services.
How information may be disclosed
We may disclose information to service providers that perform functions on our behalf, such as website hosting, form processing, communications delivery, information security, and professional services. These providers receive only the information reasonably necessary to perform their services and are expected to protect it.
We may also disclose information when reasonably necessary to comply with law or legal process, protect rights or safety, investigate fraud or misuse, or complete a business transaction such as a merger or transfer of assets. We do not sell personal information.
Data retention and security
We retain information for as long as reasonably necessary for the purposes described in this policy, including providing services, maintaining business and consent records, resolving disputes, and meeting legal requirements. We use reasonable administrative, technical, and organizational safeguards, but no method of electronic transmission or storage can be guaranteed to be completely secure.
Your choices
You may decline to provide optional information. You may opt out of text messages at any time by replying STOP. For SMS assistance, reply HELP or visit our contact page. To request access, correction, or deletion of information, contact us through that page. We may need to verify your request and may retain information where legally permitted or required.
Children’s privacy
Our website and services are intended for business users and are not directed to children under 13. We do not knowingly collect personal information from children under 13.
Changes to this policy
We may update this Privacy Policy from time to time. The “Last updated” date identifies the latest revision. Material changes will be posted on this page.
Contact us
For privacy questions or requests, contact Strongarm Transporter LLC through our online contact form.